Elée services: enhanced SAM

Our Advanced SAM Services team works with organizations that are leading large SAM projects across multiple vendors or that wish to have permanent access to licensing and contract experts to answer their questions.

1. License Desk: On demand expertise in Software Asset Management

Do you want to be able to put questions to Software Asset Management experts at any time if necessary, or have an allocation of days to use flexibly throughout the year?

Elée suggests that you set up a “license desk” specific to your needs, for an annual amount or a number of days fixed in advance. Once set up, your SAM, purchasing and IT teams can call on all Elée experts to obtain an answer to their questions through a “front office” (email or phone). In the event of an unforeseen audit, or if you are in doubt about the interpretation of a contract or a licensing rule, Elée experts will provide you with a quick and reliable response.

This “front office” can play a role in your demand management process by centralizing license requests and ensuring that the purchase is necessary and takes place under the conditions mandated by your organization.

1. Multi-publisher inventory campaigns / Operational management of SAM 

Do you want to carry out one or more license inventory campaigns without purchasing a commercial SAM tool? Elée provides you with a team of experts, comprising an experienced SAM / PMO Project Manager and experts on each publisher, and helps you implement compliance analysis campaigns. If necessary, experts in tooling or in SAM organization and processes can also intervene.

Deliverables:

• Procedures and tools to document installations and usage
• Consolidated baseline of purchasing and contracts 
• Compliance analysis and financial risk calculation in defined formats (Excel, PPT, Power BI dashboards, etc.)
• Technical and contractual optimization plan

1. SAM Managed Services / Software Asset Management Competence Center

Do you want to outsource your SAM, whether it is already tool-based or not? Elée will help you set up a SAM Managed Service or a customized SAM Competence Center, covering the activities and processes that you will have defined with Elée when designing the service. We can make our own tools available, or we can use tools that are free or already in place. If you have a SAM tool on the market (Snow Software, Flexera Software, Aspera, ServiceNow, etc.), Elée can take over the functional and technical management of this tool.

Elée mobilizes its resources around a “core team” in a responsive and adaptable way, depending on your needs and your deadlines.

Examples of deliverables:

• Periodic compliance reports
• Optimization plans and recommendations
• Technical and functional administration of your SAM tool
• Definition and update of license management processes
• Management of audits
• License Desk, and provision of experts "on demand": reports on tickets used, requests processed etc.
• Support for publisher negotiations throughout the year
• Management of the service, maintenance of skills and resources, and knowledge management
• Monitoring of financial risk

1. Software Asset Manager for Technical Assistance

Are you looking for a full-time or part-time Software Asset Manager? Elée offers you profiles of experienced software asset managers who can provide technical assistance at your premises. 

The Software Asset Manager is a conduit for all of Elée’s expertise into your organization. Using their expertise and with a duty to advise where needed, our software asset managers implement your organization’s SAM roadmap.

While being fully integrated into your team, they remain in constant contact with Elée to provide you with the guarantee of a well-managed SAM process.